Introduction
Thank you for choosing Cricket Dil Se (“we,” “us,” or “our”). We value the trust you place in us when you share your information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our Services.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Information We Collect
1.1 Personal Information
Account Registration: When you sign up, you may be asked to provide your name, email address, mobile number, and/or other contact details.
User Profile: We may collect additional profile details like a display name, avatar, or demographic information (e.g., city/state).
1.2 Usage Data
Device & Log Information: Information about your device, browser type, IP address, and usage patterns (e.g., pages visited, time spent, clicks, referring/exit pages).
Cookies & Tracking Technologies: We use cookies, beacons, and similar tools to analyze trends, administer the site, and track user behavior.
1.3 Communication Data
Support Queries: When you contact us, we may keep a record of your correspondence.
Push Notifications & SMS: With your consent, we may send notifications about updates, match reminders, or promotional offers.
1.4 Location Information (Optional)
We may request or infer your general geographic region to comply with local laws or enhance your user experience. You can control location sharing via your device settings.
How We Use Your Information
2.1 Provide and Improve Services
We use your data to manage your account, facilitate login, and ensure you can participate in fantasy contests.
Additionally, we analyze usage patterns to improve our features and overall user experience.
2.2 Communications & Updates
We send service-related messages, such as policy updates, match reminders, or system maintenance notifications.
Occasionally, we may send marketing messages about new features or contests – you can opt out anytime.
2.3 Compliance & Enforcement
Your information is used to comply with legal obligations, respond to lawful requests, and detect fraud or unauthorized activity.
Sharing & Disclosure of Information
3.1 Third-Party Service Providers
We work with trusted partners (e.g., hosting providers, analytics services, email/SMS vendors) who process your data under our instructions and solely to provide our Services.
3.2 Legal Requirements
We may disclose your information if required by law or if we believe it is necessary to protect our rights, investigate fraud, or enforce our Terms.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any changes.
Data Retention
We retain your personal data for as long as necessary to provide our Services, comply with legal obligations, or for legitimate business purposes.
Once the purpose is fulfilled, your data is securely deleted or anonymized.
Security Measures
We employ various security measures, such as encryption, secured servers, and access controls, to protect your data from unauthorized access or misuse.
However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our Services are intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18.
If you believe a minor has provided us with personal data, please contact us immediately at support@cricketdilse.com.
Cookies & Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device that help websites operate or track your activity. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).
7.2 How We Use Cookies
Cookies help us with authentication, save your preferences, track usage patterns, and measure the effectiveness of marketing campaigns.
7.3 Managing Cookies
You can adjust your browser settings to control the use of cookies, though disabling them may affect certain features.
Your Rights & Choices
8.1 Access & Update
You can view, correct, or update your personal data through your account settings.
8.2 Delete & Deactivate
You may delete your account or request the removal of your personal data via your account settings or by contacting us.
8.3 Opt-Out
You can unsubscribe from marketing emails or adjust push notification settings via your device.
Cross-Border Data Transfer
Your information may be transferred to and stored on servers located outside your country. By using our Services, you consent to such transfers, which we ensure are protected in accordance with this Privacy Policy and applicable laws.
Links to Third-Party Sites
Our Platform may contain links to external websites or applications not operated by us. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or by posting a notice on our website.
Your continued use of our Services following any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: support@cricketdilse.com
Address: Plot 383, Sector 19, Koparkharine, Navi Mumbai, MH 400709
By using Cricket Dil Se, you agree to abide by these Terms & Conditions.
Thank you for playing with us—Dil Se!